Our Management Style
Our approach is win-win:
Satisfied tenants stay longer and minimize wear-and-tear on the property. Satisfied owners value our service and refer others.
To screen potential tenants, we have developed specific, proprietary techniques for effectively evaluating whether the person is responsible, trustworthy, and reliable. Not just a credit check, we consider the individual during a personal meeting and continue with a background check, including credit history, verification of employment, verification of income, landlord reference check, and, if desired, criminal history.
Once a tenant is accepted, we are fair and ethical, but firm and businesslike.
Getting It Rented
These days, renters have many choices so our goal is to get your property rented quickly to a good tenant.
Our effective marketing has generated over 330 requests from renters to visit our properties. We start by helping you set a realistic rent based on the location, condition and amenities of your property, plus the overall rental market.
Next, we want every possible renter to know about your property. We work to expose your property and get renters excited about it. We create a highly custom web page dedicated to your property, packed full of information and photos. In addition to advertising your property on our own site which tracks every visit, we promote it on numerous websites including:
We don’t stop there. We also post on Craigslist, paid services, to our private network of over 250 top real estate agents, and within our own real estate offices.
We’ll also post a sign at the property when possible. Plus, as licensed real estate brokers, we are able to market your property on the Realtor’s "Multiple Listing Service," as well.
Applicants can easily request a showing appointment directly from your web page and, of course, can contact us by email, phone and fax. By making it easy for applicants to rent from us, we get your property rented fast.
Note: (1) This list of websites on which we advertise is subject to change without notice. (2) To list a property on the MLS, compensation must be offered to the cooperating agent. The amount of compensation is negotiable and is payable only if the tenant is represented by an agent; we’ll guide you on this.
Tracking Marketing Results
Not only is our marketing comprehensive, we also report to you weekly the direct results we are getting.
Here’s a sample report showing the results of a marketing campaign started at the end of August. The vacancy was filled in October and we continued to get inquiries into November:
Here is a weekly report of activity on our website for your property listed for rent at 3641 Kilo Avenue:
During the week of 11-13-20xx to 11-20-20xx, 7 unique visitors viewed your property page 8 times. (http://www.svrentals.com)
How About Payment of Mortgage, Utilities, etc?
We can pay any of your bills for you, such as mortgage, utilities, property taxes, insurance, and HOA dues. We offer this service at no additional charge.
Dealing with the Problems
The problems that arise with rentals range from routine to full-blown disasters. We have dealt with a $70,000 fire in the middle of the night, a drunk driver crashing into a house, a water geyser due to a broken water pipe, a tenant’s claim of ghosts (of course, we requested additional rent for the ghostly sub-tenants :-), backed-up toilets, tree roots in plumbing, fallen fences, stuck food disposers, clothes washing machines that stopped washing, clothes dryers that stopped drying, loud parties, pot smoking and neighbor disputes. We hope they never happen but no matter what the surprises are, we handle them — you don’t.
How About Maintenance?
Tenants can email, fax, or call us about maintenance issues. Depending on the issue, we first try to give the tenant advice on how to solve the problem before sending a trusted vendor (or your own vendor, if you prefer). Our vendors are experienced, reliable, trustworthy and know that keeping costs down is important. Expenses are passed on at actual cost (no markup) and we do not accept kickbacks from any vendor.
We provide you a monthly report of all income and expenses. At the end of the year, we’ll provide a 1099 to you and any vendors, as required by law. We provide these services at no additional charge. If you or your accountant would like additional reports, just let us know.
Receiving Your Payment
Your proceeds are sent monthly by direct deposit to your bank account or by check mailed to you, your bank, or any account you designate (such as an investment account).
Areas We Serve
We rent and lease single-family homes, houses, apartments, and condos in Santa Clara and San Mateo counties, including Silicon Valley neighborhoods such as:
Los Gatos, Saratoga, Monte Sereno, Los Altos, Los Altos Hills, Woodside, Palo Alto, Hillsborough, Burlingame, Silver Creek, Cupertino, San Jose, Santa Clara, Willow Glen, Campbell, Evergreen, Almaden, Sunnyvale, Mountain View, Cambrian, Blossom Valley, Santa Teresa, Milpitas, North Valley, East Foothills, Morgan Hill, Gilroy, Alum Rock, Redwood Estates, Rose Garden, Naglee Park, College Park
94010, 94022, 94024, 94041, 94043, 94085, 94086, 94086, 94087, 94301, 94304, 94305, 94306, 95002, 95008, 95013, 95013, 95014, 95030, 95032, 95050, 95051, 95054, 95070, 95110, 95111, 95112, 95117, 95118, 95119, 95120, 95123, 95124, 95125, 95126, 95127, 95128, 95129, 95130, 95131, 95132, 95133, 95134, 95135, 95136, 95138
If you have a property to offer for rent or lease in Silicon Valley, please contact us for prompt, knowledgeable service.
Our Services and Fees
We have three service plans to give you the greatest flexibility, control, and value:
|Get the property rented:|
|Rent collection, disbursement and reports:|
Our Full Service plan includes renting the property, collection of rent and all service to the owner and tenant. Our Basic Service plan includes renting the property and collection of rent for a low, fixed-rate monthly fee, with day-to-day management as requested. Our Lease-up Only plan gets your property rented and you handle the day-to-day management.
We will listen to your situation and offer a plan that is tailored to the services you need. We don’t charge junk fees:
We provide a monthly statement detailing all income and expenses. At tax time, just give our statement to your tax preparer and your bookkeeping is done!
Our management agreement is for one year. Of course, our goal is to do a great job so that you continue to use our services and refer others! To make sure that happens, every year we send you a "Client Satisfaction Survey" to obtain your feedback.
We know that you are entrusting us with your property — we take that responsibility seriously.
Please contact us now for a confidential interview.
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